CWA Local 6200
Communications Workers of America
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  • Bargaining update
    Updated On: Mar 12, 2020

    Voting has started. if you have not recieved you ballot PIN, please talk to John!

    This week, I’m sending daily emails with highlights on some of the major topics in the tentative agreement to answer some of the frequently asked questions from members. I might not answer all of your questions, so please reach out to your Local union and check the TA Explainer if you have additional questions.

    Today’s Topic is: Call Sharing Highlights

    Call sharing = increased job security for call center workers. Our call center members face constant threats of their work being offshored and outsourced. An effective tool to fight back against the displacement of workers and provide members with job security is by negotiating for call sharing provisions. These protect the work done by represented workers and increases the portion of call center work at the company that will be handled by our unit. Here are some of the highlights in the TA:

    • This is a brand new contract protection for Mobility workers in District 6. The call sharing percentages we’ve negotiated are in line with other AT&T Mobility contracts covering CWA members.
    • We negotiated a guarantee that our represented call centers will handle no less than 7% of nationwide Mobility calls starting at the end of this year through the life of the agreement.
    • This percentage is greater than what we currently handle.
    • If the company does not meet the 7%, involuntary surpluses will not be permitted except in cases of extraordinary call volume decreases or adverse economic conditions.  

    Myself and the bargaining team are confident that the new call sharing provisions will strengthen job security for call center workers and are the best we could negotiate.

    Again, for a more detailed look at the call sharing protections check out our TA Explainer.

    In Unity,

    Jason Vellmer

    Bargaining Chair

    Unity at AT&T Mobility

    UnityAtMobility.org

    Text Mobility to 69866 to Join Our Text List.

    Communications Workers of America, AFL-CIO, CLC.
    501 Third Street NW, Washington, DC 20001

    Sent via ActionNetwork.org. To update your email address, change your name or address, or to stop receiving emails from Unity@Mobility District 6, please click here.


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